Book with Serena

/ EYEBROW
/ EYELASH EXTENSIONS

Booking Policy

Deposit

A deposit is required to secure you appointment. Deposit rates vary depending on the artist you choose and the deposit amount will be deducted from the total cost. Please ensure that you are available to attend your appointment as all bookings are final and cannot be rescheduled. All deposits are non-refundable. All transactions are subject to 13% HST

Contraindications

Please check to see if you have any of the following contraindications as it is best not to book an appointment until you consult with your doctor. If you are unsure, please feel free to send an email to info@minibrow.com


Allergic to Lidocaine
Viral infections and/or diseases
Epilepsy
Had an organ transplant
Blood borne conditions such as HIV or Hepatitis
Skin cancer
Pregnant or nursing
Diabetic
Accutane in the past year
Skin complications
(Psoriasis, Keratosis Pilaris, Eczema, Dermatitis, Sunburn etc.)

Cancellation Policy

Deposit for initial appointments will be forfeited if the client does not to show up to their appointment. There is no rescheduling of any appointments.

Late Policy

We have the right to refuse service if you are more than 15 minutes late and you will not receive your deposit back. Our schedules are quite busy and if you are more than 15 minutes late, it can impact the next client’s appointment. We respect your time and we have allocated a dedicated time slot for all our clients. As a preventative measure, you can Google our address and allocate enough time for travel and account for rush hour periods and parking.

First Touch-Up

The first touch-up appointment can be booked within 5-8 weeks after the initial appointment. You MUST book your appointment with the same artist as your initial appointment.

Rescheduling Fee

There is a rescheduling fee of $60+HST if you have to change your appointment to another day.

Please Note

Touch-up rates are for current clients only. If you have an existing tattoo from elsewhere, regular rates apply. Rates are subject to change at any time.

Existing Tattoo

If you have an existing tattoo, it would be considered Corrective Work. It is advised to send us photos of your existing tattoo to ensure it is workable by us. Please email CLEAR photos to info@minibrow.com before booking an appointment.

Payment

Deposits can be made through our online booking system with any major credit card (Visa / MC / Amex). Remaining balances can be made with cash or any major credit cards. Debit cards are not accepted. There is no refund on the procedure once completed.

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